Trust centre

Clear policies for customers and farms using Farm2You.

Document version 3 · Updated 10 Sep 2026

Food safety & trust

Last updated: 2026

Farm2You exists to shorten the path from Irish farms to your table. Food safety remains the responsibility of the producing/selling business under Irish and EU law.

1. Seller responsibilities

  • Comply with applicable food hygiene and traceability rules.
  • Hold any required registrations (e.g. food business registration) for the activities they carry out.
  • Describe products honestly, including allergens and key dietary information.
  • Use suitable packaging, cold-chain, and handling for the products they sell.

2. What Farm2You does

  • Provides tools for farms to list products, manage orders, and share farm information.
  • May request verification documents and mark farms as verified when checks are completed.
  • Can suspend listings or accounts where we reasonably believe there is a safety or trust risk.

Farm2You does not replace official inspections by authorities.

3. Allergens

Buyers should always read product pages carefully. If you have a serious allergy, confirm details with the farm before ordering. Cross-contamination risks can exist on small farms and shared facilities.

4. Reporting a concern

If you believe a listing is unsafe or misleading, report it via the help chat or support email with the product/farm name and order number if relevant. For immediate health emergencies, contact emergency services.

This content explains how Farm2You operates. For advice specific to your situation, consult a qualified professional.